How to Download Updated WhatsApp Business
WhatsApp Business is a tool for businesses to communicate with their customers over the most popular messaging platform in the world. It is built on top of WhatsApp Messenger and includes all the features that you rely on, such as multimedia, free calls, and group chat. There are two ways to use WhatsApp Business: WhatsApp Business App and WhatsApp Business Platform. The app is for small businesses who personally manage conversations with customers, while the platform is for medium to large businesses who communicate with customers at scale through programmatic access.
In this article, we will focus on how to download and update the WhatsApp Business app for your business. But first, let's see why you should use WhatsApp Business and what features it offers.
download updated whatsapp business
Benefits of WhatsApp Business
WhatsApp Business can help you improve visibility, automate communication, and keep your workflow organized. Here are some of the benefits of using WhatsApp Business for your business:
Meet customers where they already are: With more than 2 billion users around the world, WhatsApp is the most popular messaging app in many countries. By using WhatsApp Business, you can reach your customers on their preferred channel and provide them with a convenient and personal way to interact with your business.
Drive business outcomes: Whether you want to increase sales, generate leads, or provide customer support, WhatsApp Business can help you achieve your goals. You can send feature-rich messages with text, images, videos, documents, and more. You can also use message templates to send notifications, confirmations, reminders, and other updates.
Build long-lasting customer relationships: With WhatsApp Business, you can build trust and loyalty with your customers by providing them with a consistent and reliable service. You can use your business profile to showcase your products and services, use your logo or image as your profile picture, and verify your account with a green checkmark badge.
Features of WhatsApp Business
Business Profile
One of the features of WhatsApp Business is the business profile. This is where you can create a profile for your business that helps your customers find valuable information about your business. You can include your website, location, contact details, opening hours, description, catalog, and more.
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To create or edit your business profile, follow these steps:
Open the WhatsApp Business app on your phone.
Tap More options (the three dots icon) > Settings > Your business name.
Tap Edit (the pencil icon) next to any field you want to change.
Tap Save when you are done.
Business Messaging Tools
Another feature of WhatsApp Business is the business messaging tools. These are tools that help you be more responsive to your customers and save time. They include:
Away messages: These are messages that you can set up to send automatically when you are not available or outside of your business hours. You can customize the message, the schedule, and the recipients.
Greeting messages: These are messages that you can set up to send automatically when a customer contacts you for the first time or after 14 days of inactivity. You can use them to introduce your business and provide useful information.
Quick replies: These are messages that you can create and save for frequently asked questions or common responses. You can use them by typing a slash (/) followed by a keyword or by tapping More options > Quick replies.
To access or edit your business messaging tools, follow these steps:
Open the WhatsApp Business app on your phone.
Tap More options > Settings > Business tools.
Tap the tool you want to use or edit.
Follow the instructions on the screen to set up or change your settings.
Landline/Fixed Number Support
A third feature of WhatsApp Business is the landline/fixed number support. This means that you can use WhatsApp Business with a landline or fixed phone number and your customers can message or call you on that number. You can also use the call forwarding feature to receive calls on your mobile phone.
To use WhatsApp Business with a landline or fixed number, follow these steps:
Download the WhatsApp Business app from the Google Play Store or the Apple App Store.
Open the app and agree to the terms and conditions.
Enter your landline or fixed phone number in the international format (e.g., +1 555 123 4567).
Tap Next and wait for the verification code to be sent to your phone via SMS. If you don't receive it, tap Call me instead and answer the call from WhatsApp.
Enter the verification code in the app and tap Next.
Set up your business profile and start using WhatsApp Business.
Run Both WhatsApp Messenger and WhatsApp Business
A fourth feature of WhatsApp Business is the ability to run both WhatsApp Messenger and WhatsApp Business on the same phone with different numbers. This way, you can keep your personal and business chats separate and manage them from one device.
To run both apps on the same phone, follow these steps:
Download both WhatsApp Messenger and WhatsApp Business from the Google Play Store or the Apple App Store.
Open WhatsApp Messenger and verify your personal number as usual.
Open WhatsApp Business and verify your business number as usual.
You can now use both apps on your phone and switch between them by tapping their icons.
WhatsApp Web
A fifth feature of WhatsApp Business is the WhatsApp Web. This is a web-based version of WhatsApp that allows you to use WhatsApp Business on your computer's browser. You can sync your chats and messages with your phone and access all the features of WhatsApp Business on a larger screen.
To use WhatsApp Web, follow these steps:
Open your web browser and go to
Open the WhatsApp Business app on your phone and tap More options > WhatsApp Web.
Scan the QR code on your computer screen with your phone.
You can now use WhatsApp Business on your computer and your phone.
How to Download the WhatsApp Business App
Now that you know the benefits and features of WhatsApp Business, you might be wondering how to download the app for your business. The process is very simple and similar to downloading any other app from your device's app store.
To download the WhatsApp Business app, follow these steps:
Open the Google Play Store or the Apple App Store on your phone.
Search for WhatsApp Business or tap this link: [WhatsApp Business].
Tap Install or Get and wait for the app to download.
Open the app and agree to the terms and conditions.
Enter your business phone number in the international format (e.g., +1 555 123 4567) and tap Next.
Verify your number with the code sent to you via SMS or call.
Set up your business profile and start using WhatsApp Business.
How to Update the WhatsApp Business App
To enjoy the latest features and improvements of WhatsApp Business, it is important to keep your app updated. Updating your app is also a way to ensure that your app is secure and compatible with your device and operating system.
To update the WhatsApp Business app, follow these steps:
Open the Google Play Store or the Apple App Store on your phone.
Search for WhatsApp Business or tap this link: [WhatsApp Business].
If there is an update available, you will see an Update or Update All button. Tap it and wait for the app to update.
If there is no update available, you will see an Open button. This means that you are using the latest version of the app.
Conclusion
WhatsApp Business is a powerful tool for businesses to communicate with their customers in a fast, easy, and personal way. It offers many benefits and features that can help you improve visibility, automate communication, and keep workflow organized. You can download and update the app from your device's app store and use it with a landline or fixed number, run both WhatsApp Messenger and WhatsApp Business on the same phone, or use WhatsApp Web on your computer. If you want to take your business communication to the next level, try WhatsApp Business today!
FAQs
What is the difference between WhatsApp Messenger and WhatsApp Business?WhatsApp Messenger is a free messaging app for personal use, while WhatsApp Business is a free messaging app for business use. WhatsApp Business has all the features of WhatsApp Messenger plus additional features for businesses such as business profile, business messaging tools, landline/fixed number support, and more.
How much does WhatsApp Business cost?WhatsApp Business is free to download and use for small businesses. However, if you want to use some advanced features such as message templates, programmatic access, or customer service tools, you may need to pay a fee depending on your usage and region. You can find more information about pricing here: [WhatsApp Pricing].
How can I contact WhatsApp Business support?If you have any questions or issues with using WhatsApp Business, you can contact their support team by following these steps:- Open the WhatsApp Business app on your phone.- Tap More options > Settings > Help > Contact us.- Fill out the form with your details and describe your problem.- Tap Send when you are done.
How can I delete my WhatsApp Business account?If you want to delete your WhatsApp Business account, you can do so by following these steps:- Open the WhatsApp Business app on your phone.- Tap More options > Settings > Account > Delete my account.- Enter your phone number in the international format (e.g., +1 555 123 4567) and tap Delete my account.- Confirm your decision by tapping Delete my account again.- You will receive a confirmation message that your account has been deleted.- Note that deleting your account will erase your message history, remove you from all groups, and delete your backup data.
How can I restore my WhatsApp Business account?If you have deleted your WhatsApp Business account and want to restore it, you can do so by following these steps:- Download the WhatsApp Business app from the Google Play Store or the Apple App Store.- Open the app and agree to the terms and conditions.- Enter your phone number in the international format (e.g., +1 555 123 4567) and tap Next.- Verify your number with the code sent to you via SMS or call.- If you have a backup of your chats, you will be prompted to restore it. Tap Restore and wait for the process to complete.- Set up your business profile and start using WhatsApp Business again.
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